Help Center
Find answers to common questions
Getting Started
How do I create an account?▼
Visit the Register page, fill in your details, and verify your phone number. You can then set up your profile with photos and bio.
How do I verify my profile?▼
Complete your KYC verification by uploading government-issued ID, and verify your age and mobile number.
Account & Security
How do I reset my password?▼
Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox.
Is my data safe?▼
Yes, we use industry-standard encryption to protect your personal data. Check our Privacy Policy for more details.
Coins & Payments
What are coins used for?▼
Coins help boost your profile visibility, send super likes, and unlock premium features.
Can I get a refund on coins?▼
All coin purchases are non-refundable, but coins never expire.
Matching & Chat
How does matching work?▼
We use an advanced algorithm considering your interests, location, and preferences to suggest compatible profiles.
How do I unmatch someone?▼
Open the chat, tap the menu, and select "Unmatch". This action cannot be undone.
Safety & Community
How do I report a user?▼
Go to their profile, tap "More", and select "Report". Our team will review the report.
What happens if I receive inappropriate messages?▼
Block the user immediately and report the conversation to our support team. We take such matters seriously.