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Help Center

Find answers to common questions

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Getting Started

How do I create an account?

Visit the Register page, fill in your details, and verify your phone number. You can then set up your profile with photos and bio.

How do I verify my profile?

Complete your KYC verification by uploading government-issued ID, and verify your age and mobile number.

Account & Security

How do I reset my password?

Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox.

Is my data safe?

Yes, we use industry-standard encryption to protect your personal data. Check our Privacy Policy for more details.

Coins & Payments

What are coins used for?

Coins help boost your profile visibility, send super likes, and unlock premium features.

Can I get a refund on coins?

All coin purchases are non-refundable, but coins never expire.

Matching & Chat

How does matching work?

We use an advanced algorithm considering your interests, location, and preferences to suggest compatible profiles.

How do I unmatch someone?

Open the chat, tap the menu, and select "Unmatch". This action cannot be undone.

Safety & Community

How do I report a user?

Go to their profile, tap "More", and select "Report". Our team will review the report.

What happens if I receive inappropriate messages?

Block the user immediately and report the conversation to our support team. We take such matters seriously.